FAQ's

How do we book?

You can book a table easily through our BOOK ONLINE page. Simply enter the total number of people (including any non-painters), choose your preferred date and time, and add your details. Once completed, you’ll receive a confirmation email - please double-check the details and have a peek in your junk folder just in case it lands there!

How does it work?

First choose your pottery from our large range, we have all sorts of items from mugs, plates and coasters to figurines, money banks and novelty items. Once you have chosen, grab a seat and paint away! We have lots of tools, inspiration books, and ideas - if you need some help just shout! We are always on hand to offer tips.

How much does it cost?

Our items range from £10 up to about £60 for the really big items! We rotate stock regularly, so there is always something new on offer. If you would like to know any specific prices before coming, just pop us an email.

Do you have a café or bar?

Yes! We have a fully licensed bar alongside our coffee shop, serving alcoholic and non-alcoholic drinks, barista coffee, and yummy cakes!

Can we bring our own food and drinks?

We ask that you please refrain from bringing your own food and drinks in. We offer some really delicious refreshments at really reasonable prices, and as a small business we truly appreciate every single purchase.

Do you allow dogs?

Yes! Well behaved dogs are very welcome in our studio, they can even get in on the action with some paw-print-pottery!

What happens to our painted pieces after we're finished?

We will keep your masterpieces with us. Once they are fully dry, we dip them in clear glaze and fire them in the kiln. After this they are lovely and shiny and ready for collection!

How long does it take until we can pick our items up?

Please see the header of our website for an up to date estimate for collections. This depends on demand, and can be 3-4 weeks at peak times. We aim for around 2 weeks at normal times (off peak, term time etc)

Will you notify me when my items are ready?

We will send you a text message to confirm when your items are ready. We then keep items for 1 month for you to collect.

Do you do baby handprints and footprints?

Yes! We offer baby and child handprints/footprints through our dedicated Keepsake Corner service 💛 This is a 20-minute 1:1 appointment with our print specialist, held in our cosy keepsake room, where we’ll help you get the perfect print and personalise your pottery (your £10 booking fee covers personalisation on your first item, with pottery chosen and paid for on the day). Please note we’re no longer able to provide 1:1 print support during regular pottery painting bookings — you’re still welcome to do prints anytime, but for full support and personalisation you’ll need to book a Keepsake Corner appointment online.

I have a very wriggly baby! Can we still get a good print?

We have lots of tricks up our sleeves to get a good print. Sometimes babies and toddlers are very stubborn with scrunched up fists, we do have some good tricks to get a good print, but we can always get a footprint!

Is my pottery dishwasher and microwave safe?

We recommend handwashing your items to prolong their lives, these are precious items that you have spent a long time creating and deserve only the best treatment! We also advise against microwaving, as they do get EXTREMELY HOT.

IMPORTANT:

Microwaving your pottery could make your pieces EXTREMELY HOT. Please please handle with extreme caution, and limit microwaving them if you can.